Introduction

Effective Date: April 28, 2026

RealityChek (“RealityChek,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access our website, platform, and related services (collectively, the “Platform”).

Scope and Application

This Privacy Policy applies to all users of the Platform, including visitors, customers, and enterprise clients. It governs personal information collected through:

• our website;
• applications and APIs;
• communications (email, SMS, forms); and
• third-party integrations.

By accessing or using the Platform, you consent to the collection, use, and disclosure of your information as described herein.

Information We Collect

Personal Information

We may collect personal information that can identify an individual, including but not limited to:

• name, email address, and phone number;
• company name and job title;
• IP address, device identifiers, and browser information;
• account credentials and authentication data;
• communications and submitted content.

Sensitive and Identity-Related Data

Depending on the nature of the services used, we may process:

• identity verification data;
• biometric or behavioral indicators (where applicable and permitted by law);
• transaction metadata and interaction signals;
• AI-generated or analyzed content (e.g., media, text, or documents submitted for verification).

Such data is processed strictly for detection, verification, and risk assessment purposes.

Automatically Collected Data

We may automatically collect:

• usage data, logs, and interaction analytics;
• cookies, pixels, and tracking technologies;
• session and navigation data.

How We Use Information

We use collected information for the following purposes:

• to operate, maintain, and improve the Platform;
• to provide identity verification, fraud detection, and risk analysis services;
• to communicate with users, including transactional and promotional communications (where permitted);
• to personalize user experience and optimize performance;
• to comply with legal, regulatory, and security obligations;
• to enforce our terms, policies, and contractual rights.

Legal Basis for Processing

Where applicable, we process personal information based on:

• user consent;
• contractual necessity;
• legitimate business interests (e.g., fraud prevention, platform security);
• legal and regulatory obligations.

Disclosure of Information

We may disclose personal information to:

• service providers, infrastructure partners, and vendors supporting the Platform;
• enterprise clients where data is processed on their behalf;
• regulatory authorities, law enforcement, or legal bodies where required;
• third-party integrations authorized by the user.

We do not sell personal information. However, we may share data in aggregated or de-identified form.

Data Retention

You agree to indemnify, defend, and hold harmless RealityChek and its affiliates, officers, directors, employees, and partners from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:

• your use or misuse of the Platform;
• your violation of applicable laws or regulations; or
• your reliance on any outputs or information generated by the Platform.

Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no system is completely secure. Users acknowledge and accept inherent risks associated with data transmission and storage.

International Data Transfers

Your information may be stored and processed in jurisdictions outside your province, state, or country, including jurisdictions that may not provide equivalent levels of data protection.

By using the Platform, you consent to such transfers, subject to applicable legal safeguards.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• enable functionality and authentication;
• analyze traffic and usage patterns;
• support marketing and remarketing efforts.

Users may control cookie preferences through browser settings, though disabling cookies may affect functionality.

User Rights

Subject to applicable law, users may have the right to:

• access, correct, or update personal information;
• withdraw consent (where applicable);
• request deletion of personal data;
• object to or restrict certain processing activities.

Requests may be submitted using the contact information below.

Children’s Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Third-Party Services

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the Platform constitutes acceptance of such changes.

Contact

For questions regarding this Privacy Policy, please contact us at:

RealityChek
204–252 West Esplanade
North Vancouver, BC V7M 0E9
Canada

Email: legal@realitychek.com